User policy
Guidelines and policies for using P2P INR services responsibly and in compliance with our community standards.
This User Policy outlines the acceptable use of P2P INR services and the standards we expect from our community. By using our platform, you agree to follow these guidelines and help us maintain a safe and secure environment for all users.
Acceptable Use
You may use P2P INR services only for lawful purposes and in accordance with these policies. You are responsible for ensuring that your use of our services complies with all applicable laws and regulations in your jurisdiction.
You must provide accurate and complete information when creating your account and keep your account information up to date. You are responsible for maintaining the security of your account credentials.
Prohibited Activities
You may not use our services for any illegal activities, including but not limited to money laundering, fraud, terrorism financing, or any other criminal activities. We actively monitor for suspicious activities and report them to relevant authorities.
You may not attempt to gain unauthorized access to our systems, interfere with our services, or use our platform to harm other users or third parties.
Account Verification
To comply with regulatory requirements and ensure security, we may require you to verify your identity and provide additional documentation. Failure to complete verification may result in limitations on your account.
We reserve the right to request additional verification at any time, especially for high-value transactions or suspicious activities.
Transaction Limits and Monitoring
We may impose limits on transaction amounts, frequency, or types based on your account status, verification level, and risk assessment. These limits help us maintain security and comply with regulations.
All transactions are subject to monitoring and may be delayed, suspended, or rejected if they appear suspicious or violate our policies.
Account Suspension and Termination
We reserve the right to suspend or terminate your account if you violate these policies, engage in prohibited activities, or if required by law. We will provide notice when possible, but may take immediate action in cases of serious violations.
Upon termination, you will lose access to your account and any remaining balance may be subject to applicable laws and regulations regarding unclaimed funds.
Reporting Violations
If you become aware of any violations of this User Policy or suspicious activities, please report them to us immediately. We take all reports seriously and investigate them promptly.
You can report violations through our support channels or by contacting us directly. We appreciate your help in maintaining a safe platform for all users.